Privacy Policy
At Māatram, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website (www.maatram.com).
1. Information We Collect
We may collect the following types of information when you use our website:
• Personal details: such as name, email address, phone number, and shipping/billing address.
• Payment information: processed securely through third-party gateways (we do not store card details).
• Usage data: including IP address, browser type, device information, and browsing behavior on our site.
• Communication data: messages or inquiries you send to us via email or forms.
2. How We Use Your Information
We use your data to:
• Process and deliver your orders.
• Communicate with you regarding orders, queries, and updates.
• Improve our website, products, and services.
• Send promotional offers, newsletters, or brand updates (only if you opt-in).
• Comply with legal and regulatory requirements.
3. Sharing of Information
• We do not sell, rent, or trade your personal information to third parties.
• We may share limited information with trusted service providers (such as delivery partners, payment gateways, and IT service providers) to fulfill your orders.
• If required by law, we may disclose personal information to legal authorities.
4. Data Security
• We use industry-standard security measures to protect your personal data.
• While we take all precautions, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute data security.
5. Cookies & Tracking Technologies
• Our website uses cookies to enhance your browsing experience and analyze site traffic.
• You can manage or disable cookies through your browser settings, but certain features of the website may not function properly without them.
6. Your Rights
As a user, you have the right to:
• Access, update, or correct your personal information.
• Request deletion of your personal data (subject to legal and transactional obligations).
• Opt out of receiving marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is used, please contact us at:
hello@maatram.com
Māatram, D-7/1, DLF Phase-1, Club Marg, Gurugram - 122002