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Frequently Asked Questions
Most orders are dispatched within 8-10 working days. Custom blouse stitching or pre-draped sarees may require a little longer. You'll receive tracking details as soon as your order ships.
Once your order is dispatched, you'll receive an email and WhatsApp message with your tracking details.
While we strive to deliver on time, occasional courier delays can occur. If your order hasn't reached you within the expected timeline, simply reach out to us and we'll personally assist you.
Our sarees are traditional drapes unless you've selected our Pre-Draped Saree option.
Yes! You can select the pre-draping service while placing your order. Your saree will arrive ready to wear in just a minute.
Absolutely. We offer custom blouse stitching. Simply choose your size while ordering.
Yes. You can add a perfectly matched petticoat to your order and choose your preferred size.
We photograph our products in natural lighting to ensure accuracy. However, slight colour variations may occur due to different screen settings.
Since many of our prints are digitally placed or handcrafted, the print placement may vary slightly, making each piece uniquely yours.
We accept returns only for damaged, defective or incorrect products received. Since many of our products are made or customized specifically for you, we do not accept returns for size or preference changes.
Please contact us within 48 hours of delivery with photographs and an unboxing video. We'll resolve the issue as quickly as possible.
Exchange eligibility depends on the product category and whether it has been customized. Please contact our team for assistance.
We accept all major credit cards, debit cards, UPI, net banking and popular digital wallets.
Yes, Cash on Delivery is available on eligible orders within India.
We recommend dry cleaning. Store your saree folded in a cool, dry place away from direct sunlight.
Yes. Use a low to medium heat setting or place a cotton cloth between the iron and the fabric.
You can connect with us via WhatsApp, Instagram or email. Our team usually responds within one business day.

